7thContinent

Customer Service 30-day money-back guarantee for any reason For 30 days after the date of purchase, return your undamaged product and receive a full refund for ANY reason. 12-month warranty for quality-related issues For 12 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT Reminder: Be sure to use your product as directed. Free user support Not sure how to get your product to work properly? Contact our world-class, friendly support team for quick solutions. Limitations • Our returns and exchange service is limited to all purchases made from Seventh Continent. If you purchased through a different retailer, please contact them directly. • Warranty-related shipping costs can only be covered in the country of purchase. If the product is taken outside the country of purchase, any shipping costs will be the buyer’s responsibility. • If returning an item, please ship it back within 20 days after you receive approval. Further delay may void your return. Friendly reminder: When contacting us for help, be sure to have your product handy for troubleshooting! In the event our exchange policy changes, we’ll be sure to update this page. Contact us Email: info@nrgized.c o m Phone: 1-888-660-2938 (US) Mon-Fri 9am – 5pm (EST)