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I am an independent seller (have my own inventory) and typically ship same or next day on all orders. We ship from our store located in the Ohio Valley area. We strive to please any and all my customers as much as we can to our ability. Please be aware that any item over $30.00 will be sent with signature confirmation. I also buy from amazon as a buyer, if i’am not happy with my purchase before I leave negative I would contact the seller. I try to work as much as possible with my customers and try to get back ASAP with them on any issues and figure out the best possible resolution to any issues they might have. Discounts for Multiple Orders * We offer substantial shipping discounts for customers who have multiple orders. Please inquire for further details. Here is a copy of the shipping policy’s; Domestic Standard: 3 – 5 or 4 – 14 business days after shipment, depending on the seller’s settings Domestic Expedited: 1 – 3 or 2 – 6 business days after shipment, depending on the seller’s settings Domestic Two-Day: 2 business days after shipment Domestic One-Day: 1 business day after shipment International Standard: 3 – 6 weeks (may take longer due to customs delays) International Expedited: 3 – 7 business days (may take longer due to customs delay). The Following is Our Return Policy *Items in original condition past the return window* 80% of the item’s price *CDs, DVDs, VHS tapes, video games, cassette tapes, or vinyl records that were opened (taken out of its plastic wrap) 50% of the item’s price *Items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to an error -Up to 50% of the item’s price *Open software for reasons not due to an error 0% of the item’s price * Accidental orders/ordered by mistake-up to 20 to 40% restock fee (contingent upon on how quickly you return the item(s) * Returned items due to shipping address undeliverable-shipping charges only General Policies on Returns It is expected that if you have an item that you wish to return, then please do a return request so the transaction can be electronically stored. Since most returns are approved/resolved within that day; it is expected that when an item is approved for a return you do so within 7 days after approval. Notwithstanding third party buyers /vendors, or buyers who buy from this store and ship to another party are subject to Amazon.com and my policies explained on this page. Thanks for your orders and please don’t hesitate to contact me if any questions arise. When you order from a third party seller, your return will be sent to back to the seller instead of Amazon.com. While most sellers offer a returns policy equivalent to Amazon.com’s, some seller returns policies may vary. You can view each seller’s return policy in the Online Returns Center. Shipping and handling charges for returning items shipped by a seller are borne by the buyer. If the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. Items valued at over $75 must be returned to the seller with a trackable shipping service. For items below $75, we suggest USPS delivery confirmation service. If a package doesn’t arrive and you don’t use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under the A-to-Z Guarantee.