Buyer agrees to check & comply with Federal, State & Local laws; that operating any vehicle or hobby item carries an inherent risk and so assumes all liabilities of said use, releasing CT Motorsports, LLC of any and all liability. Warranty & Returns Infor. Due to manufacturersâ policies, CT Motorsports LLC offers Manufacturerâs Warranties ONLY. We will not accept for return any remote control hobby items, quads, drones, helis, planes, cars, trucks, boats used, flown and crashed for any reason since they are considered used and unsaleable. For warranty please refer to the manufacturers numbers below to file a complaint directly with them thru manufacturer’s warranty. We choose to sell products of the highest quality and brands that offer the best support in the industry. Please see the list below for contact information: DJI Innovations P: 818-235-0789 3Drobotics :(858) 225-1414 Horizon Hobby brands:Air 888-959-2305 Heli/Quad: 888-959-2304 Surface:888-959-2306 Proboat Losi Blade, Spektrum, Eflite, Parkzone Hobbyzone Hangar 9, Dynamite, Vaterra, ECX Great Planes brands P:217-398-0007 HPI, Onyx, Flyzone, Futaba, O.S.,Associated, Axial, Duratrax Dromida, Axial Revell Cox Helimax Tactic, RealFlight. Traxxas / LaTrax P:1-888-TRAXXAS ,OFNA P:949-586-2910 HiTec P:858-748-8400 Venom P:800-705-0620 PARROT 877-972-7768 If a manufacturer does not appear on this list, please call us at 305-936-1888 for contact information. For your information when contacting the manufacturer, there are 2 types of faults that can happen with all hobby items: 1. Factory defect or 2. Damage due to crashes If the item crashed and the damage came from it bumping into walls, misuse or abuse, etc, that is something that is out of the manufacturerâs control, so the warranty will not apply. You may return New and Unused merchandise (with original contents and packaging) within the first 15 days, for store credit or a refund to the original payment method; refunds to the original payment method will be charged a restocking fee of 10% to 25% of the value of the purchase price. Shipping charges are non refundable. Buyers Any alteration, painting or assembly, damage from misused of any item will consider it to be used and not subject to be returned. We sell only new items unless expressly stated as a demo or open box in the description. To get an RMA (Return Merchandise Authorization), please call CT Motorsports at 305-936-1888. That number will need to be written on the shipping box. No returns will be accepted without an RMA. Buyers are responsible for the shipping items back for your protection, we recommend you insure and track the return package. Please make sure all the original packing materials, instruction manuals and accessories are included. Final approval of any refund amount is based on final inspection from our company.
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- Phone number: T: 305-936-1888