E&L Wholesalers

**ORDERS CAN ONLY BE CANCELLED WITHIN THE FIRST HOUR OF PLACEMENT**

• Returns are generally accepted within 30 days of receiving the item.
• In General, we will provide a shipping label to you for you to send the item back.
• Returns must be dropped off at the carriers location or drop box in your area to avoid a $12 pick up fee.
• If the item is returned because of the price or the buyer simply does not want the item or the item is returned back in a used state. ( I.e NOT NEW) the cost of the return will be the sole responsibility of the buyer as per amazon policy.
• All Returns are subject to a 20% Restocking fee at the sole discretion of the seller.
• If a return request has been opened a return tracking number from the buyer (if Buyer is responsible for returning the item) MUST be received within 7 days and the item must be picked up from the carrier within that time frame or the refund request will be closed and considered a cancellation of the return request and no money will be refunded.
• If a return label is provided the shipment must be sent out within 7 days or the return request will be considered cancelled and no refund will be given.
• If delivery is attempted and you refuse delivery or the delivery is unable to be made because the driver is unable to obtain a signature (if required) then this is considered a refusal of delivery and a 20% restocking fee will be charged along with return shipping costs.
• If a return or exchange is requested the new item will not be sent out until the original purchase has been received back in new/never used condition. The refund will also not be given until the item has been received in new/never used condition. We sell authentic products purchased from reputable sources. We strive not to infringe the intellectual property rights of those who create the products listed in our catalog. If, however, you believe that any items listed in our catalog violate your intellectual property for any reason, please contact us via contact the seller link. It is our policy to remove any allegedly infringing products from our catalog while we investigate any intellectual property issues that have been brought to our attention. To help us remove any items related to your allegations during our investigation, please provide the listing information (ASIN) for any items in our catalog of which you are complaining as well as detailed information regarding the intellectual property you believe is being infringed upon. Additionally, please provide direct contact information for the person who is responsible for the resolution of your claim.FIRST AND LAST NAMES WITH A PHONE NUMBER MUST BE PROVIDED TO AVOID SHIPPING DELAYS AND/OR ORDER CANCELLATION. PLEASE NOTE: Color Shades; Due to various computer age, settings, screen resolution and eye vision items may be slightly darker or lighter than shown, but will always be the color tone listed.