- Return Policy: All Items Must Be Returned Within 14 Days of Purchase (in considering timely delivery): For Defective Item Returns, Return Request Must Be Submitted Within 14 Days of Delivery;
- For Packages Refused by the Customer or NON Delivable at the Delivery Address, Customer Will Be Responsible for Related Shipping Charges and Handling Fee;
- Customer Returns Are Required To Be Received Within 2 Weeks After Return Request By Customers (NO EXCEPTION);
- For Unopened and Sealed Items, Full Refund Will Be Credited Back EXCEPT the Shipping Charges and Handling Fee.
- For Items Shipped by Mistake, The Exact Items Must Be Returned Within 14 Days of Purchase (In Considering Timely Delivery), Otherwise, We Assume Customers Received Correct Items;
- Non-Defective Items Which Have Been Opened Or Used, a minimum of 20% Restocking Fee Will Be Charged If the Returned Package Was Received in Original Package and No Parts Missing;
- If Any Parts or Pieces Are Missing, a Minimum of 30%, up to 90 Restocking Fee Will Be Charged Depending On the Condition of the Returned Item;
- Damaged Or Detective Items Must Be Reported Within 14 Days Of Purchase, Detailed Information Such As Descriptive Damage or Defect and Representative Pictures Should Be Provided;
- We DO NOT Accept Returns For Opened Software and Video Games.
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