Green Street Books proudly provides employment, continued education, and ongoing training for special needs employees and workers with disabilities. We do not receive Federal, State, or city funding, our business model is 100% dependent on you, our Amazon customer. We thank you for your purchase and appreciate your support! Please review important shipping (& condition guides) details below for Standard, Expedited, and International orders (including, list of countries we ship to). Standard orders are shipped via USPS Ground Via One Stop Mailing, with delivery times of 4 – 14 business days. ***Please refer to the delivery window that Amazon provides to you at the time of your order*** USPS does not offer live tracking for Ground service. Delivery dates are determined by USPS based on geographic distance from our location in Northern California to mainland addresses. Delivery Confirmation dates can be determined when the package is received by a major USPS hubs, up until that point OSM will show in transit. For these orders, we highly recommend using Expedited service. Expedited orders ship either same day (depending on what time of day the order was placed) or next business day via USPS with live tracking. International orders can be shipped to Europe, Canada and Korea. Unfortunately due to high shipping rates, we are unable to deliver to other countries at this time. Condition guides- Very Good – No writing/highlighting, no rips /tears. Good – May be ex-library or contain writing or highlighting. Acceptable, missing DJ.s taped tears on spine, covers and pages, lowest possible grade.- Other specific condition issues will be listed in note section. When ordering used loose leaf editions, physical ring binders are not warranted or may not be included. CD / DVD – Used products do not include any warranty on jewel cases or boxes. Very good will include all inlay cards. Only new CD’s/DVD’s include a guarantee on jewel cases and sealed protective cases. Kindly note on free shipping returns that $3.99 shipping will be deducted from the refund on correctly filled orders in addition to restocking. Please note that due to our employment mission all orders must have a packing slip and invoice. We thank you for your understanding. Please feel free to contact us with further questions and thank you again for shopping with Green Street Books!
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