Below is our return policy 1. You may return any item within 14 days of delivery. 2. We do not accept returns for software and video games if it’s opened. 3. For unopened items, 10% restocking fee will be charged, for all other open box items, you may return it within 14 days of purchase, 20% of restocking fee will be charged and the return may be rejected if the item is damaged due to customer’s reason. 4. For DOA items, please contact the manufacturer to get a defective confirmation and then contact us within 14 days of delivery.