jemelies

We respond quickly to all customer inquiries. We appreciate your business by striving for prompt dispatch of all orders. For discretionary returns, there will be a 20% restocking fee to cover our costs and fees. For discretionary returns, there will be no refund of the original shipping and handling you paid. In other words, for discretionary returns, the total refund will be 80% of the purchase price only. A return is discretionary when the item returned is not defective/damaged/materially different. For defects/damage/material difference, the problem should be reported to us within 7 days of receipt. All returns must be initiated within 14 days of receipt. No returns will be allowed if not contacted within 14 days of receipt.