katbooksonline

katbooksonline is committed to providing each customer with the highest standard of customer service. We hope you will enjoy your purchase. We understand that sometimes an item is purchased in error or the wrong color or size is selected. To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller. For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help. For Electronics: You may return any new electronic device purchased from katbooksonline that is “dead on arrival,” arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Katbooksonline reserves the right to test “dead on arrival” returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned electronic device that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Katbooksonline will not accept returns of any electronic device more than 30 days after you receive the shipment.