Azteca Mercantile

Our return policy is as follows: 100% 7-day money back guarantee = 100% customer satisfaction. If you receive an item that is broken, defective, not working or not as described, simply email us within 7 days of receipt of the item and we will arrange for a replacement or your money back. If you ordered the wrong item or simply changed your mind, contact us within 7 days of receipt of the item, however a 5% restocking fee plus shipping will be charged with the return of the item in its original and unopened package. The following items are non returnable: opened software, computer memory, electronics, consumable products, medical items, china, vacuum cleaners, and special orders. No shipping to Alaska, Puerto Rico, Hawaii. No post office box addresses are accepted. This seller is not responsible for what the manufacturer claims about its products.