DiscountGiantUSA

We strive to keep our business on a personal level so as to properly help our customers. We respond to all e-mails within 24 hours, and do our best to respond to most of them within a few hours. At Discount Giant, we do our best with technical support questions, but we’re not experts with every single item we sell. Most of the time, the best way to get a resolution for a technical problem is to contact your product’s manufacturer. Their contact information is included either on the product’s box or in the included manuals and documentation. If you have trouble finding how to contact them, let us know, and we’ll be glad to help find their phone number, website or e-mail address. Return Policy: We accept returns up to 30 days from date of arrival. Buyer will be responsible for original shipping charges, return shipping charges, and a 10% restocking fee unless the order is incorrect or defective, in which case a replacement or full refund will be issued. Incorrect or defective item must be reported and shipped within 7 days of arrival. We’re here to serve you. If there’s anything we can do for you, please contact us, and we will help you out in any way we can. We at Discount Giant promise to make every effort to make you happy with the way our company does business.