DiViShops

Thank you for trusting our store and we are happy you’ve chosen us. We think and care about every client. Our goal is to provide 100% customer satisfaction. You can initiate a return for new and unopened items within 30 days of delivery for a full refund minus the original shipping cost. We will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 30 days. We must receive the returned products within this time-frame. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product. All returns must be shipped back in its original packaging. Any items not returned in its original packaging may be subject to a 15% restocking fee. We do not pay the return shipping cost for defective merchandise. If you pay to send the item back, we will replace the item and ship the replacement to you at no charge. We will employ every resource it has to ensure that your item is replaced promptly, without hassle. All orders not accepted and return to sender will be subjected to a 25% restocking fee. Seller is not responsible for any labor cost, expense in a dealer store, or damage due to wrong installation.