- RETURN POLICIES: Go to the Online Returns Center, and click Return items. We cannot accept returns of certain items, including:
- Any item that is returned more than 30 days after delivery.
- Any CD-ROM, DVD, BLU-RAY or video game, other than DEFECTIVE ones, that has been opened (taken out of its plastic wrap or the security strip has been removed).
- Defective games are replaced/exchanged.
- Any item that is not in its original condition, is damaged, or is missing parts.
- Any return without an RMA. 6. A 15% restocking fee applies to all non-defective returns.
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