happybook1

Thank you for visiting my happybook1 Amazon store. I am committed to providing each customer with the highest standard of customer service. Every item I sell is listed with a honest detailed description of the item for sale. All used items are cleaned and tested before listed. All refurbished items are double checked by refurbishing company and than again by myself before listing in my amazon store. I ship every business day usps, and personally handle all aspects of every transaction. Please check my Amazon history and feedback. Your customer satisfaction is guaranteed and very important to me. If your item arrives not as expected please contact me before leaving feedback. I will promptly answer and resolve any issue if given the opportunity. I stand behind every item I sell and hope to serve you with a product and transaction you are happy with. Thank you, Tana ~ Happybook1 Below are a few e-mails and feedbacks I received from my great and valued customers that make me happy to do what I do :) Just wanted to let you know how awesome your customer service is. The personal service you provide to those of us who choose to "convenience shop" online is amazing. My order arrived this morning and is just as described. The handwritten note of thanks on the enclosed invoice was nice. If I wish to order additional products I think you might carry, I will be sure and search your online store first. Thanks again and have a very Merry Christmas! Sincerely, Wendy Great service and seller!!!!! I was very nervous buying an iphone online and was very hesitant. After searching amazon I found this seller and was put at ease with the clear and accurate description of this product and the product certainly delivered! This product arrived way earlier than expected (I think I was upgraded by the seller to priority shipping!). The product was in perfect condition! It came wrapped in several wrappings to protect it well. The description was extremely accurate to the product I received. I have already used my iphone several times with no issues at all! I had no complaints at all. I would highly recommend buying from this seller! Your Response: Wow I love this buyer feedback and his appreciation for what I strive to provide each and every one of my customers! Thank you! My iPod Nano 4th generation arrived within two days of my order - well ahead of the two or three weeks I was told to expect. It is everything I hoped it would be. The Happybook1 merchant demonstrated an admirable attention to assuring customer satisfaction and I would absolutely do business with her again. One of the best buying experiences I have ever had! Feedback from Russel POSITIVE FEEDBACK! I had a slight product issue that was FULLY resolved by this seller. Happybook1 presented a professional willingness to attain the highest business integrity available.... E-mail received from customer Julie: Thank you, thank you, thank you!! You guys are truly the best-and the model of what customer service SHOULD be. Recently I ordered a blue 4th generation ipod nano, which arrived superfast and I've been using constantly ever since. However when I contacted you about the defective USB cable not only did you respond hours later but offered to send TWO replacement ones. Well I blinked and there they were in the mail already, and they are both fine. I really appreciate the high qualily of your products and the outstanding treatment I received from you. Happybook has made me very happy-10 stars! :)

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